24/7 Emergency Water Damage & Sewage Cleanup in Chicago

Our local emergency dispatch team targets rapid on-site arrival within 30 to 45 minutes anywhere across the Chicago metro area, Evanston, Oak Park, and Cook/DuPage suburbs, 24 hours a day, 7 days a week, 365 days a year.

1. Turn off your main water shutoff valve immediately if safely accessible.
2. Shut off electricity at the main breaker to flooded areas to eliminate electrocution hazards.
3. Avoid contact with standing water or sewage (Category 3 biohazard contamination).
4. Take photos and videos of standing water and affected belongings for insurance claims documentation.

Sewage water is a Category 3 Biohazard (Black Water) containing dangerous pathogenic micro-organisms: E. coli, Salmonella, hepatitis viruses, parasites, and toxic airborne gases.

Contact or inhalation can cause severe illness. Standard household cleaning is insufficient—EPA-registered antimicrobial decontamination is mandatory.

Raw sewage saturates porous concrete subfloors, wood framing, and drywall cavities. Standard household bleach cannot penetrate porous substrates to eradicate deep-seated pathogens.

Our technicians use EPA-registered industrial antimicrobials and high-capacity thermal drying equipment to completely decontaminate and sanitize the structure.

Chicago basements flood primarily due to aging combined municipal sewer mains that surcharge during heavy rainstorms, sump pump mechanical or power failures, high water tables exerting hydrostatic groundwater pressure through foundation floor joints, and interior plumbing failures such as ruptured water heater tanks or washing machine hoses.

1. Stay out of standing water if electricity, outlets, or extension cords may be submerged (electrocution hazard).
2. Shut off electricity at the main breaker box only if safely accessible from a dry, dry-footed location.
3. Stop the water source if safe to do so (shut off your property's main water valve for plumbing leaks).
4. Move valuables, furniture, and boxes to upper floors away from standing water.
5. Never use a standard household vacuum or extension cords in standing floodwater.
6. Call 24/7 emergency dispatch immediately for professional extraction before mold develops.

Yes! Most homeowners insurance policies cover sudden water damage from burst pipes, water heater leaks, and sewer backups (with sewer endorsement rider). We work directly with all major insurance carriers to process claims with hassle-free coordination.

Under standard Illinois insurance policy terms, we submit moisture logs, thermal infrared documentation, and industry-standard Xactimate line-item invoices directly to your insurance adjuster so your insurance company pays us directly.

We serve 100% of Chicago including Downtown/Loop, Lincoln Park, Lakeview, Logan Square, River North, Wicker Park, Hyde Park, Bridgeport, and surrounding Cook & DuPage suburbs including Evanston, Skokie, Oak Park, Naperville, and Schaumburg.

Yes, all our emergency response field technicians are fully licensed, bonded, insured, and certified by the IICRC (Institute of Inspection Cleaning and Restoration Certification) in Water Damage Restoration (WRT) and Applied Structural Drying (ASD).